Oceanova-The Spa at Ocean View

Whitney is a exceptional massage therapist. She is attractive to her clients needs. I leave feeling relaxed and refreshed. I would recommend her to everyone.
Oceanova should accept other gift certificates not just their own. How it was previously.

After reading a few other reviews, I wanted to post about my similar experience. I attempted to schedule a spa day for a group of friends. It was a challenge to get initial contact with Oceanova. Once I did reach someone, I started to make appointments only to be ghosted by them afterwards. No reply to phone messages or emails. They had already sent one outlining the appointments we discussed, but then, nothing. I waited for a few weeks. Then, surprisingly, I did reach someone, but they were less than helpful saying the providers didn't have their appointment books available. They offer decent packages on their website, but after reading some of these reviews, I question if they would have held up. Very disappointing and unprofessional customer service.

I also fell for the $129 filler special. I however was told it would be more then 20 vials. No bait and switch but the PA give me injections above my lip and had no idea that I would have difficulty talking and eating. She did provide more injections when I went back for areas that did not take the injections. They lasted maybe 2 months when I was told this new type of injection would last up to 4 months. Do not reccomend Oceanova for this type of service. Would not go back there?