Grotto Pizza

Been here twice when visiting with family. Nice place to hang out 👍

Food:
- I paid $1.75 for an extra side of cheese which I didn’t get.
- I paid to add veggies to half a large cheese pizza and got soggy mushrooms and 1” chunks of green pepper. Weird. But weirder yet, they just didn’t put cheese on that side of the pizza. No one would eat it. I tried to but it was honestly just too gross. - I paid extra for extra cheese in the Stromboli. What a let down. I was literally appalled at how small it was for the price and even more appalled at over 1/3 of it being literally just dough. Edible part was maybe the size of a burger bun from McDonald’s.
- Didn’t eat the cheesesteak because the cheese wasn’t in the bag that I paid for. Thanks again. Not.
- Live 6 min away exactly. Arrived within 3 min of the pickup time provided. Got home and food was already totally cold. It’s like 80 out. Honestly guys just lame.

0/5 on service.
- No clearly marked entrance for pickup and first time visitor to this location. Waited up front for a good 1-2 min before anyone noticed me standing there at the hostess stand.
- Despite pre-tipping the pickup ppl, they let half my order go out wrong or missing and I can’t let the fact that after I had to initiate why I was there, say my name, get handed a bill to sign - the girl took the bill and then walked away. Not even a thank you or you’re all set or god forbid have a good night.
- This was a nearly $70 order. The ONLY pickup order they had on their shelves when I arrived. Restaurant was 98% empty. And 2 girls working this station. They absolutely had the time. Lesson learned: I’ll never pre-tip for any pickup ever again.

Our family went to Grottos Millsboro for dinner on a Friday night in March. I ordered a gluten free Wild Mushroom Pizza and they refused to make it. I have had it several times at this location before but they just refused. I offered to pay more but still they said they couldn't do it. They went so far as to bring a manager over to "explain" it to me. We left and went to Ocean View Grottos where they rang it up without a problem. I won't step foot in the Millsboro location again, if you have the option to accommodate but refuse to do it, you don't deserve my business. Actually I just picked one up in Ocean View today...they have my undying loyalty now.